| Help - General FAQs |
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What are downloadable audiobooks?
- Digital versions of audiobooks that can be downloaded to your personal computer or laptop and then burned to CD or transferred to a portable media device that supports Windows Media Player 9.0 or higher
- We have a wide range of titles for adults, teens and children including bestsellers, book club favorites, classics, mysteries, foreign language learning and non-fiction
- Locate titles by browsing the collections or searching by title, author or narrator
- Some popular titles aren’t in the collection because the author or publisher does not allow the work to be digitized
- At this time audiobooks may not be downloaded onto public computers in the library
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What is 'My Cart' and how does it work?
- Add titles to 'My Cart' and they’ll be temporarily unavailable to other patrons for up to 30 minutes
- Add up to 5 titles to 'My Cart' at a time
- Titles may be removed at any time
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How do I checkout a title?
- Use your valid library card number and PIN to login
- Titles checkout for 7 days
- Up to 5 titles may be checked out at a time
- Automatic check-in – never any late fees
- No early returns or renewals
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Can I place titles on hold?
- Yes, up to 3 titles can be placed on hold
- Titles are held for 8 days after e-mail notification is sent to you
- To cancel a hold, go to 'My Account'
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How do I change the email address that I entered when I placed my hold?
To change your email address, follow these steps:
- From any page, click the 'My Account' link.
- Log in to your account.
The 'My Account' page is displayed.
- Click the 'My Holds' link.
The list of titles that you have currently placed on hold is displayed.
- Click the 'Edit' link next to the title for which you would like to change hold notification information.
You are prompted to edit holds information.
- In the 'Email address' field, enter the new email at which you would like to notified of the availability of your holds.
- Confirm your new email address by entering the new email address in the 'Confirm Email address' field.
- Click 'Submit'.
Your email address is updated. A message is displayed stating that you will receive an email when the title becomes available for checkout.
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What is 'Wish List'?
When you come across a title that you are interested in checking out, including titles that have not yet been released, you can click 'add to wish list' to place the title on your 'Wish List'.
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How can I add a title to 'Wish List'?
To add a title to 'Wish List', click the 'add to wish list' link for the title.
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How do I remove a title from 'Wish List'?
To remove a title from 'Wish List', click 'Sign In' to sign in to your account, and click the 'Wish List' link. Click the 'Remove' link for the title you wish to remove from 'Wish List'.
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How do I check out a title from 'Wish List'?
If a title on 'Wish List' is available for check out, click the 'add to cart' button. Your 'My Cart' is displayed. Click 'Proceed to Checkout' to check out the title.
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After I check out a title will it be removed from 'Wish List'?
No. Titles remain on 'Wish List' after they are checked out so that you may reference them again if desired.
To remove a title from 'Wish List', click 'Sign In' to sign in to your account, and click the 'Wish List' link. Click the 'Remove' link for the title you wish to remove from 'Wish List'.
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Why can I add some titles to 'Wish List' but not to 'My Cart'?
Titles that have a future release date (the date on which the publisher releases a given title in a given format) may be added to 'Wish List' but not to 'My Cart'. These titles cannot be checked out until they are released.
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What is a 'release date'?
A release date is the date on which the publisher releases a title in a given format.
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A title on 'Wish List' has a message stating that 'this title is no longer available for check out.' Why is the title no longer available?
Titles that have not yet been released are removed from 'Wish List' in cases where publishers have delayed or postponed the release of the title, or when the title is otherwise made unavailable by the publisher or library.
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